Purchasing a Pond – The Step by Step Process
So you have decided what type of pond you want, where you’re going to install it, and how much time you’re going to put into it? Pefect! It’s time to look into how to purchase a pond.
There are four easy steps to follow when purchasing a pond.
Step 1 – Selecting your store
Choosing where you want to buy your pond from can be difficult. It’s hard to tell one store from another, and even after you’ve narrowed it down to a few, who do you trust with your money, and your address?!
Start by looking at a few good websites. When you find the one or two that you find are the easiest to navigate through, look at each separately. Evaluate the website based on the following criteria:
- What does their website look like? – is it clean & organized, or is it hard to find the main information on the page
- What kind of information do they provide? – do you find the information relevant and helpful?
- How do they complete a transaction? – online, over the phone, via mail
- What payment options do you have? – debit, credit, cheque, cash, etc.
- Are they a trusted site? – do they have a secure server/ hacker tested logo anywhere?
- Where are they from? – is it possible for you to call an actual person, or is it all automated?
If you find a website that answers all those questions for you, this is the website you should buy from. Ultimately, you should buy from the website that you feel comfortable with.
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Step 2 – Selecting the Products
Now that you’ve decided where you’re buying from, you can figure out what products they carry that will help you design what you want. When you consider this, you need to have an idea of what you want to create. You should know if you want a preformed pond or a liner pond, and you should know what you’re hoping to eventually create. If you’re creating a water feature, pondless waterfall, or a fish pond, you should know that when choosing your pond products.
To make it a little bit easier, try finding a store that has pond kits. It’s much easier to create a pond with a kit, as it provides you with everything you need to create a basic pond. Once your pond is installed, you can select your pond accessories and make your pond more unique.
Step 3 – Processing the Order
When you’re making an online order, you need some specific information:
- Your Mailing Address
- The Address You Want it Shipped To
- Your Credit Card Information/Payment Information
When you provide the store with this information, you should make sure that all of it is accurate and correct. In most cases, when you’re being cashed out the store will have a section in which you can leave the employees a note. This will you give the opportunity to provide them with any special directions they may need.
Step 4 – Keep Record
Print off your receipt, and keep your confirmation e-mail. That way, if for some reason you don’t receive your product by the time you originally expected, you can contact the company/store with a tracking number to show that your order does exist. The more information you can provide the customer service people with, the easier it is for them to help you.
Once you’ve completed all of these steps, you should have received your product. If you have been waiting for what you feel is an extended period of time, contact the store. They should have more information on your package, and its expected arrival.